Yes. We encourage customers to recycle empty fragrance bottles and cardboard packaging.

Place your diffuser on a flat surface and out of the reach of children and pets. It is best to place it away from air vents for optimal performance. In larger rooms, place your diffuser in a centralized location for more even fragrance diffusion. Smaller rooms will require less output and diffusers can be placed in a convenient location.

Our fragrances are proudly manufactured in the United States using the highest quality of raw materials that are ethically sourced and never tested on animals. Our diffusers are manufactured in Guangdong Province, China, and meet the compliance standards laid out by United States law.

We recommend starting on the lowest setting and increasing the level until the desired fragrance output is achieved. Our diffusers are very efficient, and our fragrances are highly concentrated.

Submit a support ticket reporting the issue.

No. Using the incorrect power cord can cause the diffuser to malfunction or ruin the internal components. Please submit a ticket to request a new power cord.

This depends on the output setting you select on your diffuser. The stronger the output, the shorter the fragrance will last. Generally, 3 ounces of fragrance will last between 3 to 6 weeks.

Yes, our fragrances can be used around children and pets. Please follow all recommended safety guidelines.

We use high-quality essential oils in our fragrances. Pure synthetics are also used when an essential oil is known to be allergenic, unsustainable, or has not received safety clearance from IFRA (International Fragrance Association). We voluntarily surpass strict health and ecological restrictions and rigorously limit the number of VOCs in all of our fragrances.

No, never add water. Our diffusers utilize ultra-fine atomizing technology that creates a very fine mist that leaves no residue and does not need to be diluted using water or additional solvents beforehand.