Frequently Asked Questions #
What do the grade levels on the app mean? #
Level 1 represents the lowest intensity, while 10 signifies the highest. To begin, We recommend starting at either level 1 or 2 to gauge your preference. You can easily make adjustments using the app. Our fragrances are exceptionally pure, allowing for lighter settings compared to our competitors. We advise against exceeding level 4.
How often should I clean my Expert? #
Make sure to run isopropyl alcohol every month or the lines will become clogged. It cannot spray as much or as long if the lines are clogged.
Every 30 days, and especially when transitioning between different fragrances, it’s important to perform alcohol solution maintenance. We provide an empty bottle that you should fill halfway with isopropyl alcohol, readily available at any drugstore or supermarket.
Here’s how to do it:
- Remove the old fragrance bottle, rinse it with alcohol, and dispose of the alcohol content.
- Screw the alcohol-filled bottle onto the unit’s head.
- Set the unit to level 10 and allow it to run for 2 minutes. This will clean the lines and prevent compressor clogs.
- This simple step will help ensure a long lifespan for your unit.
Don’t forget to turn the intensity level down to 1 when refilling the bottle with your new fragrance.
Do not mix the alcohol with fragrance.
Do not rinse the bottle with water.
Should I run my Expert all day? #
Running your Expert continuously 24/7 isn’t necessary, and it will deplete your fragrance supply rapidly. Whether this is for your home or a small business, a common practice is to set it to operate from 7:00 a.m. to 7:00 p.m. (or 19:00, for instance), and you’ll still enjoy the fragrance even after the unit enters its resting phase.
Especially if you’re not present all the time, running it constantly would be wasteful in terms of fragrance consumption. The units emit the fragrance immediately when they initiate their cycle.
Moreover, operating it non-stop around the clock will significantly shorten the lifespan of the unit.